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Return to shopAt elitehealthglobal.co.uk, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect personal information.
1. Information We Collect
We may collect information that you provide when making an enquiry, requesting information, arranging services, or communicating with us.
This may include:
Name and contact details
Email address and telephone number
Information provided when discussing service requirements
Booking and enquiry information
Payment-related information necessary to process transactions
Communications and correspondence with us
Technical information relating to your use of the website
We only collect information that is reasonably necessary for providing and managing our services.
2. How We Use Your Information
Personal information may be used to:
Respond to enquiries and requests
Arrange and manage services
Process deposit payments
Confirm service arrangements
Communicate with customers regarding their enquiries or arrangements
Provide customer support
Maintain appropriate business and financial records
Improve our website and services
Prevent fraud, misuse, and unauthorised activity
Comply with applicable legal and regulatory requirements
3. Deposit and Payment Information
Prices displayed on our website represent deposit amounts for the relevant service arrangements unless otherwise clearly stated.
A deposit is used to secure and confirm the requested service arrangement. Payment of a displayed deposit does not necessarily represent the full cost of the service. Where additional charges apply, the remaining balance and applicable payment arrangements will be communicated separately.
Payment information is handled through appropriate payment-processing systems. We do not unnecessarily retain complete payment card details on our own systems.
4. Payment Security
We take reasonable measures to protect payment and personal information against unauthorised access, alteration, disclosure, or misuse.
Where payment services are provided through third-party payment processors, payment information may be processed according to their own privacy and security policies and applicable payment-security requirements.
5. Sharing Information
We do not sell or rent personal information.
Information may be shared with trusted service providers where reasonably necessary to operate our website, process payments, provide services, communicate with customers, maintain technical systems, or comply with legal obligations.
Third parties are expected to handle personal information appropriately and only for legitimate purposes.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functions, improve performance, understand website usage, and maintain security.
Certain third-party services, including payment and security providers, may also use cookies or similar technologies for purposes such as payment processing, fraud prevention, authentication, and security.
Where required, visitors will be provided with appropriate choices regarding non-essential cookies.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory requirements.
When information is no longer required, it will be securely deleted or otherwise appropriately disposed of where reasonably practicable.
8. Data Protection Rights
Where applicable under UK data protection law, individuals may have rights including:
The right to access personal information
The right to request correction of inaccurate information
The right to request deletion of personal information in certain circumstances
The right to restrict certain processing
The right to object to certain uses of personal information
* The right to data portability where applicable
Requests relating to personal information can be submitted using our contact details.
9. UK GDPR
We aim to handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.
Where applicable, we process personal information on lawful grounds such as providing requested services, fulfilling contractual obligations, complying with legal requirements, pursuing legitimate interests, or obtaining consent.
10. Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
Visitors should review the relevant privacy policies before providing personal information to external services.
11. Information Security
We use reasonable administrative, technical, and organisational measures to protect personal information.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
12. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our services, legal requirements, or website practices.
Any updated version will be made available on this website.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise applicable data protection rights, please contact us at: